Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
You only pay sales tax if you are located in the same state as our warehouse - Illinois. If you are a tax exempt organization in the state of Illinois you will need to fax or mail a copy of your Illinois Tax Exempt Letter.
630-516-9020 - fax
The Children's Ministry Resource Co.
361 E. Niagara Ave.
Elmhurst, IL 60126
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance, 630-516-9019.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|All carpet and furniture products are custom ordered for you and ship directly from the manufacturer. Therefore, your credit card will be charged when your order is transmitted to the manufacturer.|