How do I return an item?

If you need to return an item, please contact customer service at 630-562-8720 for a return authorization number.  This is necessary to accurately and quickly process your credit.  No unauthorized return can be accepted.  Returns must be made within 30 days of shipment date.  All returns must be in original condition and packaging.    A restocking fee of 20-35% may be charged depending on the circumstances and the product manufacturer.  You will be responsible for all shipping charges.  If shipping was included in the purchase price (free shipping), the actual cost of shipping will be deducted from your refund.



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