SHIPPING: We currently ship only to the 48 contiguous United States. Most items ship directly from the manufacturer. Most items ship within 3-5 business days, however, some large rugs and furniture items may take 2-4 weeks to be delivered, depending on the manufacturer and the time of year (back-to-school, August-October is the peak season and may incur longer delivery times.) We are unable to ship to P.O. Boxes.
Over-sized furniture and rug items will ship by truck and may incur additional fees. All truck deliveries are "tailgate" only. Lift gate and inside delivery is available upon request for an additional charge.
Please open and inspect all truck delivered packages before signing for delivery. If shipping damage is found, please refuse delivery.
When you sign for your order, you are accepting your order "as is". Refusing a damaged package saves on shipping cost because the freight company can not bill for shipping when a package has been refused.
If you find concealed damaged, you must contact us the day of delivery or no later than 24 hours after delivery. You will need to submit photos of the concealed damage. Keep all original packaging.